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| Common problems | ||
|---|---|---|
| In default, on all of our VPS service port 25 is closed. You can open port 25 in the firewall settings of the service. Click on the Manage button next to your VPS service in the Service menu, there Firewall settings button. After that you have to be sure that the Reverse address of the IP and the mail sending server are configured properly, also you should check the SPF and DKIM record of your email sending domain. If you sending SPAM, port 25 on your VPS will be disabled again, if this happen multiple time the system will disabled port 25 on all of your VPS service (current or future services too), and you or customer support will not be able to remove that blocking. | ||
